配送时间–Delivery Times
每日16:00之前完成支付的订单,订单货品将于当天配送,16:00之后完成支付的订单,订单货品将于次日配送。具体送达时间取决于您所在的地区和选择的送货方式。
Orders completed by 16:00 each day will be sent on the same day. Orders placed after 16:00 will be sent the next day. Exact delivery times will depend on your region and chosen shipping method.
运费及配送地区 - Freight fee and distribution area
运费已实际发生为准。订单金额满299元,免邮费。如遇活动,以活动说明为准。收货地址仅限中国大陆地区,港澳台地区及其他海外国家和地区除外。每张订单只能配送同城同一个地址。
Orders 299 RMB or over will come with free postage. Delivery addresses only include Mainland China, it doesn’t include Hong Kong, Macao or Taiwan. Each order can only be sent to one address.
另外,本店不提供以下服务,敬请知悉:
*指定配送日期、时间的配送
*订单确定后变更送货地址
We work with ShunFeng Express and EMS to deliver our products. The default delivery company will be ShunFeng Express, however should the delivery be outside ShunFeng Express’ distribution area delivery will be handled by EMS. If you would like to track your order you can visit “My Order”- “Order Details”, page on our website for details of your order and distribution status, or to contact customer services. This site does not offer the following services:
* Appointment of delivery date or time
* Change of delivery address once order has been submitted
物流注意事项 - Items to note regarding distribution and logistics
周六、周日均正常发货。大型促销活动期间,发货会有稍许延迟,在已发货的情况下,长时间未收到货,请耐心等待或与物流公司联系。如遇到特殊情况(仓库盘点,节假日)、天气、人力等因素导致延迟发货或延长送货时间,Speedo中国官方商城将会提前以公告形式告知,由于物流配送中的不确定性,请您谅解我们无法承诺准确的送达时间。
如果配送地区偏远,物流配送周期较长。建议您前往所在地区对应的物流公司网站,了解货品最新的物流状况,或联系我们的客服。快递送货上门,但一直未联系上您,包裹将会被退回,重新处理。
Saturday and Sunday are classed as standard days for dispatching goods. In periods of large sales volumes/promotional events delivery time might be delayed. If your product doesn’t arrive please wait or contact courier. If there are any special circumstances (stock issues, national holidays, bad weather, insufficient manpower etc.) Speedo China will notify you in advance. Due to the uncertainty in distribution please understand we can't promise an accurate delivery times.
If you live far away delivery time may be longer. We advise you to check the courier’s website for more details, or contact customer services.If the courier cannot contact you the product will be sent back for delivery to be arranged again.
可能影响正常发货的原因 - Factors that could affect normal delivery of goods
A 买家留言:在确认订单付款后,客服会对留言进行确认。根据留言内容会联系您进一步核实。如果您的订单有留言,将有可能影响正常的发货
B 买家地址错误或者地址不全导致无法配送和延误配送时间。
C 订单缺货:客服会及时联系您,以确认订单取消或退款流程。
A: Buyers Message: After placing your order you will receive a message containing your next steps from customer services. If you receive this kind of message it may include details regarding factors affecting your order.
B: Address is incorrect or incomplete, or if delivery is impossible to the selected address
C: Product unavailable. Customer services will contact you if this is the case to cancel the order or process a refund.