Orders completed by 16:00 each day will be sent on the same day. Orders placed after 16:00 will be sent the next day. Exact delivery times will depend on your region and chosen shipping method.
运费及配送地区 - Freight fee and distribution area
Orders 299 RMB or over will come with free postage. Delivery addresses only include Mainland China, it doesn’t include Hong Kong, Macao or Taiwan. Each order can only be sent to one address.
We work with ShunFeng Express and EMS to deliver our products. The default delivery company will be ShunFeng Express, however should the delivery be outside ShunFeng Express’ distribution area delivery will be handled by EMS. If you would like to track your order you can visit “My Order”- “Order Details”, page on our website for details of your order and distribution status, or to contact customer services. This site does not offer the following services:
* Appointment of delivery date or time
* Change of delivery address once order has been submitted
物流注意事项 - Items to note regarding distribution and logistics
Saturday and Sunday are classed as standard days for dispatching goods. In periods of large sales volumes/promotional events delivery time might be delayed. If your product doesn’t arrive please wait or contact courier. If there are any special circumstances (stock issues, national holidays, bad weather, insufficient manpower etc.) Speedo China will notify you in advance. Due to the uncertainty in distribution please understand we can't promise an accurate delivery times.
If you live far away delivery time may be longer. We advise you to check the courier’s website for more details, or contact customer services.If the courier cannot contact you the product will be sent back for delivery to be arranged again.
可能影响正常发货的原因 - Factors that could affect normal delivery of goods
A: Buyers Message: After placing your order you will receive a message containing your next steps from customer services. If you receive this kind of message it may include details regarding factors affecting your order.
B: Address is incorrect or incomplete, or if delivery is impossible to the selected address
C: Product unavailable. Customer services will contact you if this is the case to cancel the order or process a refund.